Privacy Policy
Last updated: July 2026
1. Introduction
We are committed to protecting your privacy and your personal data. This policy explains how information is collected, used, and protected when you use our website, platform, or services.
By using DrLead’s services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information:
Information you provide to us
- Name
- Email address
- Mobile number
- Company name
- Job title
- Any information you submit through forms or conversations
Information collected automatically
We may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Session duration
- Cookies
- Usage data
Customer data
When you use the DrLead platform, your customer data may be processed, such as:
- Contacts
- Messages
- Appointments
- Forms
- Campaign data
- Analytics data
This data remains your property, and DrLead’s role is limited to processing it in order to provide the services.
3. How We Use Your Information
We use the data to:
- Provide our services.
- Operate the platform.
- Improve the user experience.
- Manage accounts.
- Provide technical support.
- Send important notifications.
- Develop products.
- Analyze performance.
- Protect the platform from unlawful use.
4. Sharing Information
We do not sell your data.
Information may only be shared with:
- Technical service providers.
- Integration partners.
- Hosting service providers.
- Payment service providers.
- Government authorities where there is a legal obligation.
5. Third-Party Services
Our services may integrate with:
- Meta
- Microsoft
- Stripe
- Twilio
- OpenAI
- Other service providers
Your use of these services is governed by their own privacy policies.
6. Cookies
We use cookies to:
- Improve performance.
- Remember settings.
- Provide analytics.
- Improve the user experience.
You can disable cookies through your browser settings.
7. Data Protection
We apply appropriate technical and organizational measures to protect users’ data from unauthorized access, loss, alteration, or disclosure.
However, no system can be guaranteed 100% secure.
8. Data Retention
We retain data for as long as necessary to provide the services or to comply with legal requirements.
9. User Rights
You have the right to:
- Access your data.
- Correct your data.
- Request deletion of your data.
- Request a copy of your data.
- Withdraw consent to data processing where possible.
10. Children’s Privacy
Our services are not directed to individuals under the legal age, and we do not intentionally collect children’s data.
11. Changes
We may update this policy at any time, and the updated version will be published on the website.
12. Contact
For any privacy-related inquiries:
Email: [email protected]